Refund policy

We want you to love your MindEaze order.

Due to hygiene and safety reasons, supplements and ingestible products cannot be returned once opened.

Returns accepted only if:
• Item is unopened and sealed
• Returned within 14 days of delivery
• In original condition

If your order arrives damaged or incorrect, please email us within 48 hours with photos and your order number and we’ll fix it fast.

To request a return:
Email: Pause@mindeaze.co.uk

Once approved, refunds are processed back to your original payment method within 5–10 working days.